FF support

Uncommon Posts : 45 Join date : 2013-03-28

I was wondering if anybody has ever emailed for support and actually gotten a response before?

Epic Posts : 1003 Join date : 2013-01-30 Location : Texas

I have. I asked if they would put widow in the cells. They said they can't put fams from the events in cells.

Rare Posts : 415 Join date : 2013-02-07 Age : 39

Yup. I've gotten a response both times. Took a few days.

Uncommon Posts : 45 Join date : 2013-03-28

It took me five days just to get a response about how they will respond in five days.... That was seven days ago.

Must just be me.

Uncommon Posts : 45 Join date : 2013-03-28

It has now been fourteen days since my first email was sent.

I have never seen this poor of a support team with any kind of business before.

Rare Posts : 204 Join date : 2013-03-22

You should work in the IT business I see it all the time. Usually anything dealing with the general crowd instead of specialized workers have a far faster turn around time.

Developer Posts : 16 Join date : 2013-04-08

RAWdzilla wrote:: It has now been fourteen days since my first email was sent.

I have never seen this poor of a support team with any kind of business before.

Can you bump your mail please. I'll see if anyone can respond.

- Another FF team member.

Developer Posts : 44 Join date : 2013-01-17

^Confirmed

Common Posts : 4 Join date : 2013-04-12

Hey, I was wondering if anyone knew how to get rid of the "SD card is full or not accessible" message so I can play again. This has happened to me before and their support was to delete the .ngmoco folder in my phone and reinstall FF. I did that and it didn't work this time. Nothing is wrong with my SD card. I sent them a message and got no response. Please help I was ranked 170 in the event and I couldn't play the last few days..